TechOps Engineer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. What You Will Do: Contribute to defining, developing, and continuously evolving cloud architecture, including design, deployment, security, and operations. Implement Infrastructure as Code automation using technologies such as Terraform, Ansible, and CloudFormation to support production application deployments. Partner with Cybersecurity teams to design and implement secure cloud architectures that meet industry compliance requirements. Define, promote, and apply cloud optimization best practices to improve reliability, scalability, performance, and operational efficiency. Lead impact assessments and support decision-making related to technology choices, architectural design, and implementation strategy. Participate in an on-call rotation, working collaboratively with development and operations teams to support production systems. What You Bring to PTC: Minimum of 2 years of hands-on experience supporting cloud-based production environments. Design, develop, and deploy AI agents and agentic workflows that automate cloud operations, DevOps, and infrastructure management tasks. Contribute to defining, developing, and continuously evolving cloud architecture, including design, deployment, security, and operations, with AI-driven automation as a core design principle. Working knowledge of building or applying AI agents to improve DevOps, CloudOps, automation, or operational efficiency. Strong experience designing, building, and operating systems in AWS cloud environments. 2+ years of hands-on experience developing cloud automation using Terraform and Ansible. 2+ years of production experience with container technologies such as Docker, Kubernetes, and AWS ECS. Strong experience working with Unix/Linux operating systems and shell scripting. Solid understanding of TCP/IP, HTTP, networking fundamentals, and cloud connectivity concepts. Experience designing or supporting high-availability and fault-tolerant architectures. Experience with monitoring and observability tools such as New Relic, AppDynamics, and Datadog. Well-developed analytical skills, with the ability to work independently and collaborate effectively across teams. A strong sense of ownership, urgency, accountability, and drive. Nice to have qualifications: AWS Certified Solutions Architect – Associate or Professional. AWS Certified DevOps Engineer – Professional. AWS Certified Developer – Associate. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here." PTC is a global software company powering how products are designed, built, serviced, and operated across industries like Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech. We are bold thinkers who collaborate as one team to deliver meaningful customer outcomes. Grounded in our values-Customers Matter, PTC for All, Team PTC, Purposeful Innovation, and Be Bold, we're shaping a smarter, more sustainable, connected future.