Technical Consultant (Backend Developer / Database Developer)

About Us Location- Hyderabad Level - Support Role Department - Professional Services Working Pattern - Work from Office Benefits - Benefits At Ideagen Salary - To be discussed at next stage We are seeking a Technical Consultant Executive who is responsible for taking technical task in new customer implementations and providing technical service to existing customers on customer reported /requested technical issues/services. This includes data correction, data extractions and data loading at all times and ensuring that all the necessary action is taken to resolve a customer reported technical issues/requests.

Responsibilities Technical tasks on new implementation like configuration, data loading, branding changes etc

Investigate technical Issues

Manage the resolution process for customers relating to data and applications for a particular Module

Track the technical issues and proactively emails/updating team with a status update or resolution mail

Accept additional projects or areas of responsibility that will improve the team's performance

Proactively contribute to the Technical Consultants team and the achievement of its goals.

Participate in Product Reviews and provide inputs for Improvements Skills And Experience Skills & Qualification SQL Server, SSIS and PowerBI with 3 years industry experience

Excellent Communication, Quality Focus, Problem Solving, Documentation Skills, Logical Thinking, Analyzing Information, Multi-tasking etc

BTech, MCA or MSc. In computers would be desirable

MongoDB knowledge added advantage Requirements Detail orientated with sound information of Problem-Solving skills

Experience in customer technical service or working knowledge in SQL server The ability to learn and become experts in EHS Module/Product and develop a sound technical understanding

Willingness to undertake additional projects and responsibilities from time to time

Flexibility with work times About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software.

We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

What is next If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [HIDDEN TEXT]. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!