Sre & Devops Engineer

Company Description Metro Global Solution Center MGSC is internal solution partner for METRO a EUR31 Billion international wholesaler with operations in more than 30 countries The store network comprises a total of 623 stores in 21 countries of which 522 offer out-of-store delivery OOS and 94 dedicated depots In 12 countries METRO runs only the delivery business by its delivery companies Food Service Distribution FSD HoReCa and Traders are core customer groups of METRO The HoReCa section includes hotels restaurants catering companies as well as bars cafes and canteen operators The Traders section includes small grocery stores and kiosks The majority of all customer groups are small and medium-sized enterprises as well as sole traders METRO helps them manage their business challenges more effectively MGSC location wise is present in Pune India Dusseldorf Germany and Szczecin Poland We provide HR Finance IT Business operations support to 31 countries speak 24 languages and process over 18 000 transactions a day We are setting tomorrow s standards for customer focus digital solutions and sustainable business models For over 10 years we have been providing services and solutions from our two locations in Pune and Szczecin This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion We believe that we can add value drive efficiency and satisfy our customers We are looking for An experienced SRE DevOps Engineer with deep expertise in cloud infrastructure automation and observability A hands-on engineer who ensures reliability performance and scalability of systems A proactive problem solver with a strong focus on operational excellence and continuous improvement A collaborator who bridges development and operations through modern DevOps and SRE practices An effective communicator who thrives in cross-functional teams and drives best practices This role matters to us The Senior SRE DevOps Engineer plays a vital role in ensuring the resilience scalability and reliability By applying modern SRE principles automation and incident management practices you will enable faster more reliable delivery of business value while safeguarding system stability and customer trust Key Responsibilities Design implement and maintain scalable secure and cloud-native infrastructure Set up and maintain observability solutions including monitoring alerting logging and tracing e g Prometheus Grafana ELK DataDog Continuously improve CI CD pipelines and automate deployment workflows to increase delivery efficiency Lead structured incident response root cause analysis and drive a culture of post-mortem learning Collaborate closely with developers QA and architects to ensure seamless integration and performance optimization Apply SRE principles SLIs SLOs SLAs error budgets to guide operational decisions and system reliability Champion Infrastructure-as-Code practices using Terraform Helm or Ansible Ensure security compliance and reliability are embedded into operations Mentor team members and foster a culture of operational excellence and continuous improvement Qualifications Education Bachelor s or Master s degree in Computer Science Engineering or equivalent practical experience Work Experience Proven 6 to 8 yrs experience in Site Reliability Engineering DevOps or Cloud Engineering roles Hands-on expertise with Kubernetes preferably GKE Docker and service mesh technologies like Istio Strong background in CI CD practices and tools GitHub Actions Jenkins X ArgoCD or similar Experience with observability solutions Prometheus Grafana ELK Jaeger DataDog GCP Dashboards Proficiency with at least one major cloud platform GCP AWS Azure Scripting or programming experience Python Go Bash or similar Practical knowledge of Infrastructure-as-Code tools like Terraform Helm or Ansible Hands-on experience managing incidents troubleshooting and performing root cause analysis Familiarity with SRE practices SLIs SLOs SLAs error budgets Other Requirements Strong communication and collaboration skills across cross-functional teams Ability to balance short-term operational needs with long-term scalability and system health Analytical and proactive mindset with focus on continuous improvement Fluency in English written and spoken Nice-to-Have Experience with security best practices in distributed systems OAuth2 mTLS RBAC Knowledge of cost optimization and cloud governance practices Familiarity with Camunda CIB7 environments Contributions to open-source DevOps SRE communities