Site Reliability Engineer (SRE) / DevOps Engineer (Software Engineer | Senior Software Engineer | Technical Lead)

Location: Bengaluru (Work from Office)

Work Model: Hybrid

Shift: 24×7 Operations (Rotational Shifts)

Employment Type: Full-Time

About the Opportunity

A leading global enterprise SaaS organization is expanding its Cloud Platform Engineering team and is hiring experienced Site Reliability Engineers (SRE) and DevOps Engineers across multiple levels.

This team is responsible for maintaining highly available, cloud-native infrastructure supporting mission-critical enterprise customers worldwide. The role demands engineers who excel in production environments, have a strong automation mindset, and can operate effectively within a 24×7 follow-the-sun support model.

If you enjoy solving complex infrastructure challenges, building reliable cloud platforms, and driving operational excellence, this opportunity is for you.

Role Overview

You will be responsible for designing, managing, and optimizing cloud infrastructure while ensuring platform reliability, availability, and operational excellence across production environments.

The role requires strong hands-on expertise in Kubernetes, Terraform, Cloud Infrastructure, DevOps Automation, CI/CD, Incident Management, Linux Administration, and Site Reliability Engineering (SRE). Engineers will collaborate closely with Cloud Platform, Engineering, Customer Success, and Support teams to deliver exceptional customer experiences through automation, proactive monitoring, and continuous improvement.

Key Responsibilities

• Design, deploy, and maintain highly available cloud infrastructure.
• Manage and administer Kubernetes clusters running production workloads.
• Build and maintain Infrastructure as Code (IaC) using Terraform.
• Develop and optimize CI/CD pipelines using Jenkins and GitOps practices.
• Monitor cloud infrastructure, applications, and production services.
• Respond to production incidents and participate in a 24×7 on-call support model.
• Perform troubleshooting, root cause analysis (RCA), and implement preventive measures.
• Automate operational processes using scripting and infrastructure automation.
• Improve system reliability, scalability, security, and performance.
• Support customer onboarding, production deployments, and feature rollouts.
• Ensure compliance with SLA, SLO, and operational KPIs.
• Collaborate with cross-functional engineering teams to resolve critical production issues.
• Mentor junior engineers and drive engineering best practices (Senior Engineer & Technical Lead).

Required Technical Skills

Cloud Platforms

• AWS
• Microsoft Azure
• Google Cloud Platform (GCP)

Container & Orchestration

• Kubernetes
• Docker

Infrastructure as Code

• Terraform

CI/CD & DevOps

• Jenkins
• Git
• GitOps
• CI/CD Pipelines

Operating Systems

• Linux Administration

Monitoring & Observability

• Prometheus
• Grafana
• ELK Stack
• Datadog
• Splunk

Infrastructure & Networking

• Networking Fundamentals
• Distributed Systems
• Production Support
• High Availability Architecture

SRE & Operations

• Incident Management
• Root Cause Analysis (RCA)
• SLA / SLO Management
• Production Monitoring
• Operational Excellence

Preferred Skills

• Python or Shell Scripting
• Helm
• ArgoCD
• Workflow Automation
• AI-assisted Operations
• Infrastructure Automation
• ITIL Framework
• Customer-facing Production Support

Educational Qualification

Mandatory

• B.E. / B.Tech / MCA (Computer Science, Information Technology, or related discipline)

Candidate Eligibility

Candidates must satisfy all of the following

• Relevant DevOps/SRE experience based on role level (4–13 years).
• Hands-on experience with Kubernetes and Terraform.
• Strong cloud infrastructure experience on AWS, Azure, or GCP.
• Currently serving notice period or available for immediate joining.
• Willing to work from the Bengaluru office.
• Comfortable working in a 24×7 rotational shift environment.
• Available for the Face-to-Face Interview Drive on 02 August.
• Excellent communication and stakeholder management skills.
• Career gap should not exceed 3 months.
• Candidate must not have attended an interview with the client previously.
• Only BE/B.Tech/MCA graduates will be considered.

Interview Process

• Technical Interview – Round 1
• Technical / Managerial Interview – Round 2

Both rounds will be conducted face-to-face on the same day.

Ideal Candidate

We are looking for engineers who demonstrate

• Strong ownership and accountability.
• Excellent production troubleshooting skills.
• Deep understanding of Kubernetes and cloud-native technologies.
• Experience supporting enterprise-scale production environments.
• Automation-first mindset.
• Ability to perform under pressure during critical production incidents.
• Strong collaboration across Engineering, Platform, and Support teams.
• Passion for building reliable, scalable, and resilient cloud platforms.