Senior Salesforce QA Engineer

Job Description

We are looking for a QA Analyst to join our Internal IT (MIS) team and support quality assurance across our Salesforce ecosystem, as well as eCommerce platforms and customer portals.

This role focuses on functional testing, regression testing, and release validation, working closely with Salesforce administrators, developers, system integrators, and business stakeholders. You will help ensure that changes delivered to production are stable, reliable, and meet business requirements.

This position is ideal for someone with hands on Salesforce testing experience who is comfortable working across multiple business systems and collaborating with distributed teams.

Responsibility

Salesforce Quality Assurance (Primary)

Perform functional, regression, and UAT support testing for Salesforce enhancements and fixes

Validate configurations, workflows, automations, approvals, and data changes

Review requirements and user stories to ensure test coverage and acceptance criteria are met

Support Salesforce release cycles and post deployment validation

eCommerce & Customer Portal Testing

Execute test cases for eCommerce platforms and customer facing portals

Validate end to end business flows across Salesforce, eCommerce, and portal systems

Identify defects related to user experience, data consistency, and integrations

Collaborate with developers and integrators to reproduce and resolve issues

Defect Management & Collaboration

Log, track, and manage defects using standard QA and ticketing tools

Clearly document reproduction steps, expected vs actual results, and test evidence

Work closely with

Salesforce Admins and Developers

System Integrators

Business and product stakeholders

Participate in sprint ceremonies, testing cycles, and release readiness activities

Test Documentation & Process Improvement

Create and maintain test cases, test plans, and regression suites

Contribute to QA standards, best practices, and testing processes

Identify gaps in test coverage and suggest continuous improvements

Required Qualifications

Experience as a QA Analyst / Test Analyst in enterprise or SaaS environments

Hands on experience testing Salesforce applications

Strong understanding of functional, regression, and UAT testing

Ability to work effectively with business and technical teams across time zones

Strong attention to detail and clear written communication

Nice to Have

Experience testing Salesforce CPQ

Experience testing eCommerce platforms or customer portals

Familiarity with Azure DevOps (test plans, work items, defect tracking)

Exposure to Agile / Scrum delivery environments

Experience working with distributed or offshore teams

Basic understanding of APIs and data validation

Behavioral Competencies

Strong sense of ownership and accountability for quality

Structured, methodical, and detail oriented

Comfortable working in fast moving release cycles

Collaborative, proactive, and communicative Job Description

We are looking for a QA Analyst to join our Internal IT (MIS) team and support quality assurance across our Salesforce ecosystem, as well as eCommerce platforms and customer portals.

This role focuses on functional testing, regression testing, and release validation, working closely with Salesforce administrators, developers, system integrators, and business stakeholders. You will help ensure that changes delivered to production are stable, reliable, and meet business requirements.

This position is ideal for someone with hands on Salesforce testing experience who is comfortable working across multiple business systems and collaborating with distributed teams.

Responsibility

Salesforce Quality Assurance (Primary)

Perform functional, regression, and UAT support testing for Salesforce enhancements and fixes

Validate configurations, workflows, automations, approvals, and data changes

Review requirements and user stories to ensure test coverage and acceptance criteria are met

Support Salesforce release cycles and post deployment validation

eCommerce & Customer Portal Testing

Execute test cases for eCommerce platforms and customer facing portals

Validate end to end business flows across Salesforce, eCommerce, and portal systems

Identify defects related to user experience, data consistency, and integrations

Collaborate with developers and integrators to reproduce and resolve issues

Defect Management & Collaboration

Log, track, and manage defects using standard QA and ticketing tools

Clearly document reproduction steps, expected vs actual results, and test evidence

Work closely with

Salesforce Admins and Developers

System Integrators

Business and product stakeholders

Participate in sprint ceremonies, testing cycles, and release readiness activities

Test Documentation & Process Improvement

Create and maintain test cases, test plans, and regression suites

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