Senior HR Manager

About Us Award Global, established in 2005, began as a mortgage business and has since evolved into a one-stop service provider in Australia. Our group and associated companies deliver a wide range of services, including: Fund Management Property Development, Sales & Management Mortgage Broking & Wholesale Lending Legal & Immigration Services We are committed to building a multicultural brand that stands for exceptional results, quality, integrity, and premium customer service.

At Award

Global, we believe the key to success is our people. We continuously coach, support, and empower our team to achieve their best.

Role Overview The Human Resource Director – HR & Operations will be responsible for leading the people strategy and overseeing day-to-day operations for the Nepal office. This is a senior leadership role that will ensure the organisation scales effectively, operates efficiently, and remains compliant with local regulations while aligning with global standards. The role requires close collaboration with executive leadership and cross-functional stakeholders in Australia.

Key Responsibilities HR Leadership & Strategy Develop and execute HR strategies aligned with business and operational objectives

Act as a strategic partner to senior leadership on workforce planning, organisational design, and talent development

Lead performance management, succession planning, and leadership development initiatives Talent Acquisition & Employee Lifecycle Oversee end-to-end recruitment, onboarding, and workforce planning to support business growth

Ensure consistent application of performance reviews, learning initiatives, and career development frameworks

Drive employee engagement, retention, and cultural initiatives Employee Relations & Compliance Manage employee relations matters, including performance management, grievances, and disciplinary processes

Ensure compliance with Nepal labour laws, employment regulations, and statutory requirements

Align local HR policies and procedures with global HR frameworks Operations Management Oversee day-to-day office operations, ensuring smooth and efficient business functioning

Manage operational policies, procedures, and internal controls

Coordinate facilities management, vendor relationships, and administrative services

Ensure operational readiness to support growing teams and business demands Governance, Risk & Reporting Support audits, compliance reviews, and internal governance requirements

Monitor operational and HR risks and implement mitigation strategies

Provide regular HR and operational reports, insights, and metrics to senior leadership Global & Stakeholder Collaboration Act as the primary HR and Operations liaison between the Nepal office and the Australian head office

Collaborate with global teams to ensure alignment in people practices, policies, and operational standards Team Leadership Lead, mentor, and develop the HR and Operations teams

Set clear performance expectations and support professional development Qualifications Key Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field

Master’s degree or professional HR certification is preferred Experience Minimum 8–10 years of progressive experience across HR and/or Operations functions

At least 5 years in a senior leadership or management role

Strong knowledge of Nepal labour laws and operational compliance

Experience working in a growing organisation or multinational environment is highly desirable Skills & Competencies Strong leadership and people management skills

Excellent operational and organisational capabilities

Strategic thinker with hands-on execution ability

Strong stakeholder management and communication skills

High level of professionalism, integrity, and confidentiality What We Offer Senior leadership role in a growing international operation

Opportunity to shape both people and operational frameworks

Exposure to a well-established global mortgage and financial services business

Long-term career growth within a global organisation Skills: leadership,management,compliance,employee relations,collaboration,operations