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21Tech, LLC

Salesforce Solution Architect

21Tech, LLC

Haryana, India
Full-Time
Posted 4 days ago

Job Description & Responsibilities

Salesforce Solution Architect

Location: Gurugram, India

3-Month Contract to Hire role

$39/hr USD | No C2C

Our client, a leading SaaS company, is seeking a Salesforce Solution Architect.

GTM Systems & Solution Design (Lead-to-Cash Architecture)

  • Translate business needs into scalable system designs across the GTM stack.
  • Establish design principles, guardrails, and scalable patterns across systems.
  • Own solution architecture across:
  • Salesforce Sales Cloud
  • CPQ (product catalog, pricing, and bundling)
  • Customer Success (e.g., Gainsight)
  • Marketing automation (e.g., Marketo, LeanData, Outreach, and LinkedIn Navigator)
  • Integrations with ERP and billing systems
  • Drive process standardization and simplification across tools.
  • Anticipate downstream impacts across systems before implementation.
  • Act as the single-threaded owner of the Lead-to-Cash process across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems).
  • Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships.
  • Identify and close gaps between strategy (pricing and packaging) and execution (systems and workflows).
  • Lead requirements gathering, process mapping, and gap analysis.
  • Convert business problems into:
  • Clear user stories
  • Functional and technical specifications
  • Challenge stakeholders to refine unclear or suboptimal requirements.
  • Hands-on experience with Salesforce objects, flows, validation rules, and page layouts.
  • Hands-on experience with CPQ configuration (products, pricing rules, discounting, and bundles).
  • Experience with basic Lightning components (LWC exposure preferred; extensive development experience is not required).
  • Experience creating reports, dashboards, and data models.
  • Troubleshoot issues across systems and integrations.
  • Coordinate cross-functional stakeholders for UAT execution.
  • Manage defect tracking and prioritization.
  • Facilitate business validation and sign-offs.
  • Drive release readiness, rollout, and adoption.

Operational Excellence & Continuous Improvement

  • Own the intake and prioritization framework for GTM enhancements.
  • Improve:
  • Data quality
  • Process compliance
  • System adoption

What You Bring

  • 6+ years of experience within the Salesforce ecosystem (Sales Cloud and CPQ).
  • Proven experience owning the end-to-end Lead-to-Cash lifecycle.
  • Ability to operate as:
  • A strategic thinker (architect mindset) and
  • A hands-on executor (configuration and testing)
  • Strong experience in UAT planning, execution, and release governance.
  • Deep understanding of:
  • CPQ complexity (pricing rules, bundles, and approvals)
  • Sales processes (pipeline management, forecasting, and deal desk operations)
  • Pricing and packaging strategies
  • The customer lifecycle (Acquire → Expand → Renew)
  • Familiarity with:
  • Gainsight (or other Customer Success platforms)
  • Marketo (or other marketing automation platforms)
  • Experience with tools such as:
  • LinkedIn Sales Navigator
  • ZoomInfo
  • Exposure to AI and automation within GTM systems is strongly preferred.

Pay: ₹3,734.55 per hour

Work Location: In person

Required Skills

Salesforce

Job Details

Employment TypeFull-Time
Work ModeOn-Site
Experience611 years
Positions1

Posted by

N/A

Posted on:

25 Aug 2026

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