Sales Executive

Company Description RishtaSite.com is a global matchmaking platform that combines traditional family values with modern technology to connect Indian singles and their families with compatible matches worldwide, including the USA, Canada, UK, Australia, and India. The platform focuses on meaningful, culturally aligned relationships, supported by human matchmakers and smart digital tools. Applicants will join a service trusted by thousands of Indian families, offering verified profiles, hands-on support, and a respectful experience for both parents and individuals. The team is bilingual and culturally aware, making it easier to support the global Indian diaspora in their arranged matchmaking journey. RishtaSite.com is dedicated to building secure, personalized, and lasting connections, one rishta at a time.

Role Description This is a full-time, on-site Sales Executive role based in Jalandhar I. The Sales Executive will engage with prospective and existing customers, including families and individuals, to explain platform offerings, understand their matchmaking needs, and guide them through membership options and services. Daily responsibilities include making outbound calls, handling inbound inquiries, conducting follow-up communication, scheduling consultations, and maintaining accurate records in the CRM system. The role includes collaborating with matchmaking and customer support teams to ensure a seamless experience, meeting sales targets, preparing basic reports, and providing feedback on customer preferences and market trends. The Sales Executive will represent the brand professionally, uphold confidentiality, and deliver empathetic, culturally sensitive service in every interaction.

Qualifications

• Strong sales and customer relationship skills, including lead generation, consultative selling, negotiation, and closing.
• Effective communication abilities, with clear spoken and written English and Hindi/Punjabi, active listening, and presentation skills.
• Comfort with technology, including CRM tools, online communication platforms, and basic data entry and reporting.
• Cultural awareness and sensitivity to Indian family values, arranged matchmaking traditions, and diverse global Indian communities.
• Proven ability to work on-site in a target-driven environment, manage time efficiently, and handle multiple conversations professionally.
• Prior experience in sales, customer service, or relationship management (preferably in matchmaking, hospitality, education, or service sectors).
• Minimum educational qualification: high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
• High ethical standards, respect for privacy, and a genuine interest in helping people build meaningful relationships.