Project Manager – SaaS / Software Implementation

Company Name: Nexora

About Us

Nexora is a technology-driven organization specializing in intelligent automation and digital transformation solutions. We deliver enterprise-grade systems across CRM, ERP, HRMS, Finance, MIS automation, and custom software development. Our mission is to enable organizations to streamline operations and accelerate digital transformation through scalable, technology-led solutions.

Position: Project Manager – SaaS / Software Implementation

Summary

We are seeking an experienced and results-driven Project Manager to lead the planning, execution, and successful delivery of business and technology initiatives. The ideal candidate will have a strong background in project management, stakeholder engagement, risk management, and cross-functional team leadership. Candidates with hands-on experience in the Zoho ecosystem will have a distinct advantage.

Key Responsibilities

• Lead end-to-end SaaS implementation projects
• Define project scope, timelines, milestones, and deliverables
• Coordinate with implementation, development, and support teams
• Conduct requirement gathering sessions with clients
• Translate business needs into actionable project plans
• Monitor project progress and ensure on-time delivery
• Manage risks, dependencies, and change requests
• Ensure quality control and testing before deployment
• Oversee workflow automation, customization, and integrations
• Maintain project documentation and reporting
• Provide regular project status updates to stakeholders
• Ensure client satisfaction and smooth project handover
• Support pre-sales team with technical insights when required

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or a related field.
• 5–10+ years of proven experience managing technology, digital transformation, ERP, CRM, HRMS, FINANCE, or enterprise software implementation projects.
• Strong understanding of Agile, Scrum, Waterfall, or Hybrid project delivery methodologies.Strong leadership and team coordination skills
• Excellent leadership, communication, negotiation, and stakeholder management skills.
• Experience with project management tools such as Jira, Azure DevOps, Microsoft Project, Asana, Monday.com, or similar platforms.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple concurrent projects in a fast-paced environment.

Preferred Qualifications

• PMP, PRINCE2, PMI-ACP, Scrum Master, or equivalent project management certification.
• Experience managing enterprise application implementation and integration projects.
• Familiarity with business process automation, workflow management, and digital transformation initiatives.

Benefits

• Competitive compensation and performance-based incentives.
• Opportunity to work on enterprise-scale transformation projects.
• Collaborative and growth-oriented work environment.
• Leadership role in high-impact SaaS projects
• Learning & certification support
• Career progression opportunities in project and program management.
• Collaborative and innovation-driven environment