Product Manager-Retail Tech, ERP, POS

Role & Responsibilities

We are hiring for a Product Manager who will -

• Own business outcomes, not just releases and contribute on strategy to execution path
• Define product direction from market and customer insight
• Set the bar for modern, AI-forward product craft
• Help transition from solution-led to product-led growth thinking
• This role requires structured thinking, commercial acumen, technical depth, and relentless execution.

What Will You Own -

• Business Outcome Ownership-

You Will Own Measurable Business Metrics Such As

• Product led growth mapped to business and revenue enablers
• Adoption and activation metrics
• Retention, NPS, and customer expansion
• Cross / upsell enablement via Product Strategy
• Market & Competitive Intelligence-
• Build deep understanding of India and Global retail tech landscape
• Identify whitespace and defensible product moats
• Translate macro trends (AI, omnichannel, automation) into product advantage
• Shape 12–18 month strategic product direction aligned to market growth KPIs
• Customer-Backwards Thinking-
• Lead structured discovery with customers
• Convert insights into scalable, repeatable product bets
• Protect long-term product integrity over short-term customizations
• Product Craft & Execution Excellence-
• Translate strategy into crisp PRDs and solution briefs. We need PMs who will deliver prototypes not just PRDs
• Drive prioritization frameworks grounded in ROI and impact
• Exceptional product sense knowing when to prioritize speed and when to invest in foundational work
• Builder mindset with obsession for speed and constraint free thinking.
• AI-Native Product Innovation-
• Identify opportunities to embed AI native solutions into product workflows
• Move beyond dashboards into automation & copilots that could add delight to customers
• Be obsessed to test and adopt all contemporary AI tools and technologies
• Own the success post launch-
• Define success metrics and monitor product performance post launch
• Use data and analytics to make informed prioritization and continuous improvement.
• Equip sales, support and marketing so they can prepare their work and effectively communicate and win with customers

Ideal Candidate

• Strong Product Manager with relevant industry (ERP/POS/B2B SaaS in RetailTech) experience OR Top College MBA graduate with 2 years experience in product company
• Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product Management in B2B SaaS in Retail Tech Industry OR POS OR Supply-chain/Logistic-Tech OR Commerce / Omnichannel platforms.
• Mandatory (Experience 2) - Must have proven track record of driving measurable business impact, such as improvements in product adoption, revenue, retention, activation, or customer experience, rather than only delivering features.
• Mandatory (Experience 3) – Must demonstrate end-to-end product ownership, including product discovery, PRD creation, prioritization, launch, and post-launch performance tracking
• Mandatory (Stability) – Candidate should have worked minimum 1.5 years in each company
• Mandatory (Company) - Ecommerce / POS/ Retail Tech SaaS Companies
• Mandatory (Note): Top College MBA graduate with 2 years experience in product company will also work

Skills: saas,automation,b2b,pos,led,customer,retail