Product Assistant

Company Description Synerge Paper Industries LLP focuses on transforming apparel manufacturing through innovative paper solutions tailored for cutting rooms. The company produces cutting-room paper rolls that help garment factories reduce fabric waste, improve cutting accuracy, and enhance production efficiency, supporting smoother and more cost-effective operations. Serving garment manufacturers and apparel exporters across India, Synerge has built a reputation as a trusted partner in the textile industry. The organization combines industry expertise, advanced manufacturing processes, and sustainable practices to deliver reliable, durable paper rolls that support high-volume, lean, and smart production. Synerge continually explores new ideas, technologies, and process improvements to help clients increase efficiency, productivity, and long-term success.

Role Description The Product Assistant role is a full-time, on-site position based in Ahmedabad. The Product Assistant will support day-to-day product operations, including tracking orders, coordinating with the production and sales teams, and ensuring timely delivery of cutting-room paper rolls to customers. This role involves gathering and analyzing customer feedback, assisting in product documentation, and helping maintain product data, pricing, and inventory records. The Product Assistant will collaborate with internal stakeholders to address customer inquiries, resolve basic service issues, and support product demonstrations or presentations as needed. The position also includes contributing to process improvements, assisting with sales support activities, and helping maintain strong relationships with garment manufacturers and apparel exporters.

Qualifications

• Candidates should possess strong Analytical Skills to track product performance, interpret customer feedback, and support data-driven decisions.
• Candidates should possess effective Communication skills to coordinate with internal teams, interact with customers, and prepare clear product-related documentation.
• Candidates should possess Customer Service skills to handle inquiries, support issue resolution, and maintain positive client relationships.
• Candidates should possess foundational Product Management skills to assist in product lifecycle activities, documentation, and process improvements.
• Candidates should possess basic Sales skills to support the sales team with product information, proposals, and follow-ups.
• Relevant qualifications such as a diploma or bachelor’s degree in business, operations, textiles, or a related field are beneficial.
• Familiarity with apparel or textile manufacturing environments and proficiency with MS Office or similar productivity tools are preferred.
• Ability to work collaboratively on-site in Ahmedabad, with strong organizational skills and attention to detail.