"Operations Manager – Education Sector (Powai, Mumbai)"

We're hiring an Operations Manager to run the show at our Powai office. You'll be the glue between our tutors, our coordinators, and our clients — making sure every match is right, every query is answered fast, and every process runs like clockwork. This is a hands-on, on-site role for someone who thrives on structure, speed, and getting things done.

Key Responsibilities

• Match students with the right tutors based on curriculum, subject, and academic needs
• Manage day-to-day coordination between tutors, coordinators, and clients
• Handle parent and student queries promptly and professionally
• Maintain accurate records of student-tutor assignments, schedules, and fee tracking using Excel
• Prepare reports, proposals, and communication documents using Word and PowerPoint
• Use AI tools like Claude to speed up scheduling, drafting communications, and streamlining daily workflows
• Identify bottlenecks in existing processes and suggest practical fixes
• Support smooth onboarding for new tutors and new student enrollments
• Ensure timely follow-ups on pending client and tutor matters

Qualifications & Skills

• Bachelor's degree in any discipline (Business Administration or Education preferred)
• 1–3 years of experience in operations, coordination, or client servicing (freshers with strong organizational skills may also apply)
• Strong working knowledge of MS Office — Excel, Word, and PowerPoint
• Comfortable using AI tools like Claude for daily operational and communication tasks
• Excellent communication skills — written and verbal
• Highly organized, detail-oriented, and able to multitask
• Must be able to work full-time from our Powai office — this role is strictly on-site
• Prior experience in the education or ed-tech sector is a plus

Benefits & Perks

• Competitive monthly salary (₹30,000 – ₹40,000)
• Opportunity to work closely with company leadership
• Exposure to premium international curriculums (IB, IGCSE)
• Growth opportunities as the company scales
• Supportive, close-knit team environment
• Convenient Powai location

How to Apply

Ready to join a fast-growing, premium education brand? Click "Apply Now" on this Indeed listing to submit your application. Shortlisted candidates will be contacted directly for an interview at our Powai office.

Triumph Educare — Premium Home Tutoring, Powai, Mumbai.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits

• Cell phone reimbursement
• Paid sick time

Ability to commute/relocate

• Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

• What is your current location, and how far is your commute to Powai likely to be?

Education

• Bachelor's (Required)

Language

• English (Required)

Willingness to travel

• 50% (Required)

Work Location: In person