Milestone Technologies - Technical Team Leader - Salesforce Marketing Cloud

We are looking for a highly skilled Lead Salesforce Developer with strong expertise in Salesforce Marketing Cloud, along with hands-on experience in Sales Cloud and Service Cloud. The ideal candidate will have 9- 10 years of experience, including leading development initiatives, conducting Salesforce Org Assessments, and working with US/UK clients.

This role requires a combination of technical leadership, architecture understanding, and hands-on development capability across multiple Salesforce platforms.

Key Responsibilities & Delivery

• Lead end-to-end Salesforce development projects across Marketing Cloud, Sales Cloud, and Service Cloud
• Provide technical leadership to development teams and ensure adherence to best practices
• Collaborate with stakeholders, architects, and business teams to deliver scalable solutions
• Mentor junior developers and conduct code reviews

Salesforce Development

• Design, develop, and maintain custom solutions using : Apex, Visualforce, Lightning Components (LWC/Aura) Salesforce APIs and integrations
• Implement and enhance Sales Cloud and Service Cloud functionalities
• Work on complex data models, automation, and process Cloud Expertise :
• Develop and manage Marketing Cloud solutions including : Journey Builder, Email Studio, Automation Studio AMPscript, SSJS, and personalization strategies
• Integrate Marketing Cloud with core Salesforce platforms and external systems

Salesforce Org Assessments

• Conduct comprehensive Salesforce org health assessments for US/UK clients
• Analyze system architecture, performance, security, and technical debt
• Provide actionable recommendations, roadmaps, and optimization strategies
• Present findings and solutions to stakeholders and leadership teams

Client Engagement

• Work directly with US/UK clients in requirement gathering, solution design, and delivery
• Participate in workshops, discovery sessions, and solution evaluations
• Ensure alignment with global standards and compliance Skills & Qualifications :

Technical Skills

• Strong expertise in : Salesforce Sales Cloud & Service Cloud Salesforce Marketing Cloud (mandatory)
• Proficiency in : Apex, LWC, Visualforce SOQL/SOSL, Flows, and Process Builder
• Experience with : Marketing Cloud tools (Journey Builder, Email Studio, Automation Studio) AMPscript and/or Server-Side JavaScript (SSJS)
• Integration experience using REST/SOAP APIs, middleware tools

Architecture & Assessment

• Experience in conducting Salesforce Org Assessments / Health Checks
• Strong understanding of : Salesforce best practices, governance, and security models Data architecture and integration design
• Ability to create solution blueprints and optimization strategies

Soft Skills

• Excellent communication and stakeholder management skills
• Experience working with international clients (US/UK)
• Strong problem-solving and analytical abilities
• Ability to lead teams and manage multiple Qualifications :
• Salesforce Certifications (highly desirable) : Salesforce Platform Developer II Salesforce Application/System Architect Marketing Cloud Consultant / Developer
• Experience with DevOps tools (Copado, Gearset, etc.)
• Exposure to Agile/Scrum methodologies

(ref:hirist.tech)