Key Account Manager (Insurance)

We're Hiring: Senior Manager – Customer Success & Growth *for an Insurance & Broking Firm*

Pune | Chennai | Coimbatore | Kerala

Insurance is usually about "just in case."

We're building something about "just in time" — turning Group Health Insurance into an Employee Happiness Program for MSMEs across India.

We're looking for someone who

Keeps clients so happy, churn isn't even a conversation

Reads health metrics like a story — and acts before the plot twists

Turns onboarding into adoption, and adoption into advocacy

Spots the upsell before sales even asks

Makes insurers a little jealous of how well they know Employee Benefits

What you bring

6+ years in Client Retention / Customer Success / Account Management

Mandatory: Indian insurance industry experience

Bachelor's (MBA preferred)

CRM chops (Salesforce, Freshdesk) + a flair for data-led marketing

A team that feels safe under you, and colleagues who miss you when you're not around

If your honesty outlasts your turnaround time, and your presence is felt louder than your title — we should talk.

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#Hiring #CustomerSuccess #InsuranceJobs #EmployeeBenefits #PuneJobs #ChennaiJobs #KeralaJobs