Group Manager - Product, Enterprise Platform

Designation: Group Manager - Product Enterprise Platforms

Job Band: 8

Job Location: Mumbai HO

Job Responsibilities

Product Ownership & Strategy

• Lead the strategy, roadmapping and execution of enterprise digital platforms including Logistics, Procurement, Vendor Management and store-operations platforms (e.g. RFID)
• Translate business goals into product vision, feature definitions and measurable outcomes
• Build scalable, user?centric solutions that strengthen business continuity and long?term value creation

Delivery Excellence & Execution

• Drive full lifecycle ownership of high?impact digital projects.
• Deliver products with speed and precision – setting benchmarks by executing large-scale deployments significantly faster than industry norms
• Manage cross-functional teams, vendors and stakeholders through structured planning and agile execution

Cross?Functional Leadership

• Lead alignment across Business, IT, Operations, Finance, partners and technology vendors
• Champion seamless system and process integration across diverse functional teams
• Ensure smooth rollouts nationwide, supporting users through change management, training and adoption programs

Data-Driven Decision Making

• Analyze operational, financial and user data to optimize platform performance and improve business SLAs
• Implement digital tools that increase transparency, reduce manual errors and enhance process reliability

Continuous Improvement & Innovation

• Benchmark industry best practices and leverage insights to improve system design, user experience and process efficiency
• Proactively identify opportunities to scale digital adoption across the organization

Knowledge & Skills Required

Essential competencies

(Knowledge, skills, attitudes or any other attributes the person should possess to do the job well)

• Strong analytical & problem-solving skills
• Data-driven decision-making
• Market research & benchmarking ability
• Stakeholder Management
• BRD/PRD writing
• Customer-first mindset
• Requirements gathering & backlog management
• Reporting & dashboard creation

Desirable competencies

• Understanding of digital product lifecycle
• Basic UI/UX understanding
• Knowledge of digital product and business KPIs
• Good to have - Familiarity with tools (e.g., JIRA, Excel, Power BI)