Still Struggling with Hiring? Discover Olibr's Solution Now!

TELECALLER

  • Hindh Realty India Pvt Ltd
  • Remote
  • 1 - 3 Yrs
  • 1.44 - 2.64 Lacs PA

       Manage large amounts of outgoing & incoming calls

       Generate sales leads and fix property visits.

       Identify and assess customers needs to achieve satisfaction

       Build sustainable relationships and trust with customer accounts through open and interactive communication

       Provide accurate, valid and complete information by using the right methods/tools

       Meet personal/customer service team sales targets and call handling quotas

       Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

       Keep records of customer interactions, process customer accounts and file documents

       Follow communication procedures, guidelines and policies.