E Commerce Accounts Manager - Sales

We’re seeking a results-driven e-commerce manager to join our team at ICT Tubes Private Limited.

You will lead our e-commerce operations and strategy and be a crucial team member in driving organisational growth. For this, you will manage Amazon, E bay, Etsy and Walmart platforms optimise sales funnels, and work closely with various departments to ensure an exceptional online shopping experience. This role requires a combination of strategic thinking and hands-on execution.

If you are a results-driven professional passionate about e-commerce, digital marketing, and data analytics with a proven track record of driving growth, we’d love to hear from you. We offer a vibrant work environment, growth potential, and a competitive benefits package.

Objectives of the role

• Developing and executing e-commerce strategies to drive online sales and enhance the customer experience.
• Managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory management.
• Collaborating with cross-functional teams, including marketing, product, logistics, and IT, to ensure smooth e-commerce processes.
• Monitoring and analysing key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction.
• Implementing digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales.
• Optimising the website for user experience, including navigation, search functionality, and mobile responsiveness.
• Managing relationships with third-party vendors, including payment gateways, logistics partners, and e-commerce platforms.
• Analysing sales performance and customer behaviour to identify opportunities for improvement.
• Implementing A/B testing and conversion rate optimization (CRO) strategies.

Your tasks

• Manage product listings, descriptions, and pricing in the online store.
• Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency.
• Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement.
• Analyse customer behaviour and trends to identify growth opportunities and areas for improvement.
• Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges.
• Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery.
• Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store.
• Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour.
• Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns.
• Manage relationships with third-party vendors and platforms such as Amazon, Ebay, Etsy, Walmart , Shopify, Magento, or WooCommerce.
• Stay updated with the latest trends and best practices in e-commerce and digital marketing.

Pay: ₹12,644.02 - ₹54,380.48 per month

Application Question(s)

• Are u from Vadodara
• Are u interested to work in Night shift, work from office
• How many years of experience do you have in Amazon, e bay or walmart

Work Location: In person