Digital Marketing Operations Manager

Work Mode: Work from Office

Experience: 58 Years (min. 3 years in agency or outsourced marketing delivery)

Key Experience

• IC reporting to CEO 8 years in digital marketing, with at least 3 years in an agency or outsourced marketing delivery environment managing multiple concurrent client engagements.
• Hands‑on experience across at least three of: SEO, paid search/social, content marketing, reputation management, email marketing, and marketing automation.

US time zone

US healthcare exp MUST

Key Responsibilities

• Manage multiple concurrent client engagements.
• Build and maintain delivery processes, SOPs, or QC frameworks for repeatable work.
• Lead and manage a team of 3+ people, including performance management and workload allocation.

You Definitely Have

• 5-8 years in digital marketing, with at least 3 years in an agency or outsourced marketing delivery environment managing multiple concurrent client engagements.
• Hands‑on experience across at least three of: SEO, paid search/social, content marketing, reputation management, email marketing, and marketing automation.
• A track record of building delivery processes, SOPs, or QC frameworks that other people can follow not just doing the work, but making the work repeatable.
• Experience managing a team of 3+ people, including performance management and workload allocation.
• Strong written and verbal English communication at a standard comfortable for US‑facing business correspondence.

You Ideally Have

• Experience working with US or international clients in an offshore delivery model focusing on US time zone overlap, American communication norms, and the quality expectations that come with serving US clients from India.
• Healthcare industry exposure: patient acquisition funnels, reputation management for medical practices, healthcare compliance awareness.
• Familiarity with agency tools: Google Analytics/GA4, Google Ads, Meta Business Suite, SEMrush or Ahrefs, AgencyAnalytics or similar reporting platforms, HubSpot or equivalent marketing automation.