CloudOps / Cloud Services

We are looking for a hands-on CloudOps engineer with strong experience supporting production environments across AWS and GCP.

• Cloud Platforms (AWS & GCP)

Must have hands-on operational experience with

AWS (strong): EC2, ECS/Fargate

AWS (working knowledge): RDS (Postgres/MySQL)

GCP (strong): GCE (VMs)

GCP (working knowledge): CloudSQL, AlloyDB

Expected capabilities

Troubleshoot performance, availability, and connectivity issues

Support upgrades, patching coordination, and lifecycle management

Work across dev, QA, and production environments with strong awareness of production impact

• Networking (Practical Knowledge)

Strong working understanding of

VPCs, subnets, routing tables

Security groups and firewall rules

DNS (internal and external)

Basic connectivity patterns (peering, private endpoints / PSC)

Ability to

Troubleshoot cross-service connectivity issues

Collaborate effectively with networking teams (clear understanding of ownership boundaries)

• IAM, Security & Access Governance (Critical)

Required experience with

AWS IAM roles and policies

GCP IAM (projects, folders, service accounts)

Must understand

Least privilege access model

PAM / temporary elevation concepts

Service account usage and restrictions

• Infrastructure as Code (IaC)

Required

Terraform (hands-on)

Strong plus

AWS CloudFormation

Expectation

Comfortable working in environments where all changes go through pipelines (no manual console changes)

• Monitoring, Logging & Observability

Experience with

AWS CloudWatch

GCP Monitoring and Logging

Splunk or similar tools

Ability to

Troubleshoot incidents using logs and metrics

Tune alerts and reduce noise

• DevOps Tooling Support

Must have experience supporting

Artifactory

Terraform pipelines

Familiarity with

GitHub / repository management

Docker / Kubernetes (basic understanding)

• Incident Management & Operations

Required experience with

On-call support model

Incident triage, escalation, and ownership

Expectations

Own issues end-to-end (triage → resolution → handoff if needed)

Communicate clearly during incidents

Work across Cloud Engineering, application teams, and vendors

• Documentation & Runbooks

Strong expectation for

Writing and maintaining runbooks

Keeping documentation accurate and up to date

Ability to

Convert informal knowledge into structured, usable documentation

• Automation & Continuous Improvement

Experience with

Scripting (Python or Bash)

Automating operational tasks and workflows

Mindset

Focus on reducing manual effort and improving operational efficiency

• Cloud Lifecycle Management

Experience with

Provisioning, upgrades, and decommissioning

OS / image management (e.g., AMIs, VM images)

Understanding of

Patching responsibilities (shared vs application-owned)

Version upgrades (e.g., database upgrades)