Cloud Engineer L1 - AWS

Job Information

Date Opened

05/17/2024

Job Type

Full time

Industry

IT Services

City

Chennai

State/Province

Tamil Nadu

Country

India

Zip/Postal Code

600086

Job Description

 Member of 24x7 Cloud Network Operations Centre



Working on escalated/production issues and providing solution adhering to the SLA

 Guide L1 engineers & work alongside for troubleshooting

 Take ownership of customer issues reported and see problems through to resolution

 Research, diagnose, troubleshoot and identify solutions to resolve customer issues

 Should be knowledgeable in Server Administration (Windows/Linux)

 Should be flexible to work in rotational shifts

Requirements

 Strong hands-on knowledge of setting up production, staging and dev environments on AWS



Should be knowledgeable in Server Administration (Windows and/or Linux)

 Strong SQL/Windows administration experience preferably with certification

 Strong Database administration experience preferably with certification

 Web server configuration, fine tuning and management

 AWS Certifications

 Experience working on Cloud computing, DevOps, CI/CD

 Excellent oral and written communication skills

 Intermediate++ - Windows & Linux

 Customer interaction experience

 Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP,

VPN)

 Experience working on Scripting languages

 Exposure to Automation, DevOps

 Experience working on ticketing system

 Familiar with ITIL processes