Business Analyst (Supply Chain) UK Remote / Any Location

About the Role

Were looking for a Business Analyst to join our Supply Chain team of our global IT team and help drive meaningful transformation across our business. Youll play a hands-on role in replacing legacy systems, delivering scalable cloud-first solutions, and exploring how automation and AI can improve the way we work.

This is an opportunity to solve real-world problems, shape new tools, and work on initiatives that impact how we operate, sell, and serve all within a team that values care, curiosity, collaboration, openness, and delivering value.

What Youll Do

Requirements Gathering & Analysis

Elicit, document, and manage functional and non-functional requirements.

Collaborate with stakeholders to understand business needs and priorities.

Facilitation & Engagement

Facilitate workshops and meetings to gather and refine requirements.

Act as the bridge between technical and non-technical teams, ensuring alignment.

Agile Delivery & Documentation

Contribute to Agile ceremonies and maintain a backlog of user stories.

Support solution evaluation, testing activities, and risk management.

Process Improvement

Model business processes using BPMN and identify improvement opportunities.

What Youll Bring

Must haves

Proven experience as a Business Analyst in IT change or software delivery projects.

Strong stakeholder engagement and communication skills.

Experience working in Agile delivery environments.

Ability to manage workload independently and work with minimal supervision.

Proficiency in BPMN process mapping and business requirements elicitation.

Nice to haves

Experience within supply chain, WMS, wholesale, or distribution environments.

Knowledge of JIRA Software and Confluence.

Recognised business analysis qualification (IIBA/BCS).

Location

This role is remote-first, with occasional travel to Janet Nash House in Durham and other CEF locations to meet business need.

Why Join Us

CEF (City Electrical Factors) was founded in 1951 in the UK and has grown to become the UKs leading electrical wholesaler, with over 390 branches nationwide. In 1983, our North American arm, City Electric Supply (CES), was born and together today we support customers across the UK, Ireland, Spain, Holland, Australia, the USA and Canada.

Our global IT team is at the heart of our future leading the charge as we modernise core systems, adopt cloud-first and serverless technologies, and explore how automation and AI can create better experiences for our teams and customers. Our values are at the core of what we do, approaching our work with care, openness, curiosity, collaboration, and a genuine drive to deliver value.

We dont pursue change for the sake of it. Every decision we make is purposeful designed to make our business more effective, our tools more useful, and our people more empowered.

At City, you wont be just a cog in the machine. Youll be part of a down-to-earth, inclusive team that encourages ownership, celebrates experimentation, and backs each other to succeed. Whether youre solving real-world challenges or shaping what comes next, your work here will matter.

If youre looking for a place where your contributions are seen, your ideas are welcomed, and your growth is supported wed love to meet you.

Whats In It For You

Remote-first working environment

Annual discretionary bonus

Flexible hours built around core team collaboration

25 days holiday plus UK bank holidays

Company pension scheme

Access to Employee Assistance Programme (EAP)

Learning and development support

Our Hiring Process

Introductory call with our Talent Team

1st Stage Interview with Business Analysis Practice Lead and Lead Business Analyst

2nd Stage Interview with Global Head of ERP & Supply Chain Systems

Informal meeting with Delivery Director (Foundation Domain)

We aim to move quickly and give you a clear picture of what working with us is like.

How to Apply

Click the apply button or contact Becca Lowes if you have questions even if youre unsure if its the perfect fit. Wed love to hear from you.

Apply for this job About the Role

Were looking for a Business Analyst to join our Supply Chain team of our global IT team and help drive meaningful transformation across our business. Youll play a hands-on role in replacing legacy systems, delivering scalable cloud-first solutions, and exploring how automation and AI can improve the way we work.

This is an opportunity to solve real-world problems, shape new tools, and work on initiatives that impact how we operate, sell, and serve all within a team that values care, curiosity, collaboration, openness, and delivering value.

What Youll Do

Requirements Gathering & Analysis

Elicit, document, and manage functional and non-functional requirements.

Collaborate with stakeholders to understand business needs and priorities.

Facilitation & Engagement

Facilitate workshops and meetings to gat