BSS Program Manager | Bengaluru | 10+ Yrs

  • Zyoin Group
  • India, B...
  • 10 - 15 Yrs

Job Description

  • Responsible for driving all initiatives in the BSS (Business Support System), Provisionin, Charging & Mediations of 3G/4G/5G mobile network domains from full lifecycle of program /project management, planning and execution angle for customer program/projects. 
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • 10+ Years of Experience in the Telecom industry driving product innovation, program/project planning and execution roles
  • Experience in Telecom industry, BSS with strong experience on TMF & 3GPP standards.
  • The person should have knowledge of System integration lifecycle for a full stack BSS/OSS implementation and having experience of delivering minimum two BSS transformation project for Global telecom operators providing GSM/CDMA, 4G/5G, Broadband services
  • “Make it Happen” attitude.
  • Great client engagement, able to manage escalation.

Job Responsibilities

  • Coordinate internal resources and third parties/vendors for the flawless full lifecycle execution of programs /projects in BSS & Provisioning, Charging & Mediation of 3G/4G/5G mobile network domains.
  • Ensure that all program/projects are delivered on-time, within scope and within budget.
  • Developing program/program/project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Ensure resource availability and allocation.
  • Develop a detailed program/program/project plan to track progress.
  • Use appropriate verification techniques to manage changes in program/project scope, schedule and costs.
  • Measure program/project performance using appropriate systems, tools and techniques.
  • Report and manage escalation with help of senior management as needed.
  • Manage the relationship with the client and all stakeholders.
  • Perform risk management to minimize program/project risks.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive program/project documentation.
  •  Manage all aspects of BSS, Provisioning, Mediation/Charging systems of 3G/4G/5G network deployment from: customer relationship, program/project plan of record, program/project schedule, cost, and inventory.
  • Direct or complete above systems deployment activities.
  • Ensure proper records are maintained for all systems deployment.
  • Ensure that quality of the service providers’ work is within client standards.
  • Manage integration of third-party technical partners with internal team.
  • Proactively manage changes in program/project scope, identify potential crises, and devise contingency plans


Bengaluru, Karnataka, India