Branch Business Manager (Spare Parts Division) – Jaipur

Job Description – Branch Business Manager (Spare Parts Division) – Jaipur

Location: Jaipur

Department: Branch Operations – Spare Parts

Reports To: Founder & CEO / Operations Head

About CarTrends

CarTrends Auto Parts Pvt. Ltd. is one of India's fastest-growing automotive aftermarket companies, specializing in multi-brand passenger vehicle spare parts, lubricants, consumables, accessories, and our own private-label products.

Our Jaipur branch is a key growth center for our spare parts business. We are looking for an entrepreneurial Branch Business Manager who can take complete ownership of the branch, drive sales, lead the team, build strong customer relationships, and ensure operational excellence.

This is not an administrative Branch Manager role. This is a business leadership position with complete responsibility for the branch's growth, profitability, customer satisfaction, and operational performance.

Purpose of the Role

To lead and grow the Jaipur Spare Parts Branch by driving sales, improving profitability, ensuring high product availability, managing inventory efficiently, developing the local market, and building a high-performing team.

The ideal candidate should combine strong knowledge of passenger vehicle spare parts with commercial thinking, leadership skills, and a passion for growing the business.

Key Responsibilities1. Drive Branch Sales & Business Growth

• Achieve and exceed monthly, quarterly, and annual sales targets.
• Grow retail, B2B, and institutional spare parts sales.
• Develop new customers while strengthening relationships with existing customers.
• Increase sales of CarTrends private-label products.
• Identify new business opportunities and local market potential.
• Execute branch-level sales initiatives and promotional activities.
• Work closely with the CRM and field sales teams to maximize customer coverage.
• Customer Relationship Management
• Build long-term relationships with workshops, retailers, distributors, fleet operators, and institutional buyers.
• Ensure exceptional customer service and fast query resolution.
• Visit key customers regularly to understand their requirements.
• Improve customer retention and repeat business.
• Handle major customer escalations professionally.
• Spare Parts & Product Expertise
• Possess strong technical knowledge of passenger vehicle spare parts across major brands.
• Guide customers and the sales team in selecting the right parts.
• Identify fast-moving and high-potential product categories.
• Recommend new products based on market demand.
• Ensure availability of critical SKUs for customers.
• Inventory & JIT Operations

CarTrends operates on a Just-in-Time (JIT) business model, where speed and product availability are critical.

You will

• Ensure high availability of fast-moving products.
• Minimize stock-outs and lost sales.
• Coordinate closely with the central procurement team.
• Improve inventory turnover while reducing ageing stock.
• Monitor branch inventory daily and maintain optimal stock levels.
• Ensure urgent customer requirements are fulfilled quickly through JIT procurement.
• Branch Operations

Take complete ownership of the branch's day-to-day operations by

• Ensuring smooth and disciplined branch functioning.
• Implementing company SOPs.
• Monitoring daily sales and operational performance.
• Maintaining inventory accuracy.
• Ensuring timely billing and order fulfilment.
• Maintaining branch discipline, housekeeping, and customer experience standards.
• Team Leadership

Lead and develop the branch team, including

• Counter Sales Executives
• CRM Executives
• Store & Inventory Team
• Delivery Coordinators

Responsibilities include

• Daily performance reviews.
• Target allocation and monitoring.
• Coaching and mentoring.
• Performance management.
• Team motivation.
• Building a culture of accountability, speed, and customer focus.
• Financial Ownership

Take ownership of the branch's financial performance by

• Driving revenue growth.
• Improving gross margins.
• Monitoring branch profitability.
• Controlling operational costs.
• Managing receivables in coordination with the Accounts team.
• Ensuring healthy inventory and working capital utilization.
• Data & Business Analysis
• Review daily, weekly, and monthly MIS reports.
• Analyze sales trends, customer buying patterns, inventory movement, and profitability.
• Use data to make faster and better business decisions.
• Prepare action plans based on business insights.

Required Skills & CompetenciesBusiness & Commercial Skills

• Strong business acumen.
• Sales leadership.
• Customer relationship management.
• Negotiation skills.
• Financial understanding.
• Decision-making ability.

Technical Skills

• Excellent knowledge of passenger vehicle spare parts.
• Inventory management.
• JIT inventory planning.
• ERP systems (Odoo or similar).
• Advanced Microsoft Excel.
• MIS and business reporting.

Leadership Skills

• Team management.
• Coaching and mentoring.
• Process implementation.
• High ownership and accountability.
• Excellent communication.
• Fast decision-making.
• Problem-solving under pressure.

Experience

• 6–10 years in the automotive aftermarket, spare parts distribution, or automotive retail.
• At least 3 years managing a branch, profit center, or sales team.
• Strong understanding of passenger vehicle spare parts.
• Proven track record of driving branch growth, improving profitability, and leading teams.

Key Performance Indicators (KPIs)Business Growth

• Branch sales growth.
• Gross margin improvement.
• New customer acquisition.
• Customer retention.
• Growth of CarTrends private-label sales.

Operations

• Product availability.
• Inventory turnover.
• Reduction in stock-outs.
• Ageing inventory reduction.
• Billing accuracy and order fulfilment.
• SOP compliance.

Financial

• Branch profitability.
• Expense control.
• Receivable collection.
• Working capital efficiency.

Leadership

• Team productivity.
• Employee retention.
• Target achievement.
• Training and development.
• Customer satisfaction.

Ideal Candidate Profile

We are looking for someone who thinks like a business owner rather than a branch administrator.

The ideal candidate

• Understands the passenger vehicle spare parts business inside out.
• Can lead people, build customer relationships, and grow revenue.
• Uses data to make business decisions.
• Thrives in a fast-paced JIT environment.
• Balances sales growth with inventory discipline and profitability.
• Takes ownership of branch performance as if it were their own business.

Why Join CarTrends?

• Lead one of the company's most strategic branches with complete business ownership.
• Work directly with the Founder & CEO and influence key decisions.
• Be part of a rapidly growing automotive aftermarket company focused on technology, speed, and customer service.
• Enjoy significant autonomy, responsibility, and opportunities for career growth into regional or national leadership roles.