Assistant Manager- International Sales

Job Description – Assistant Manager – International Sales

Position Details

Designation: Assistant Manager – International Sales

Location: Navi Mumbai

Industry: Sales / Customer Acquisition / BPO

Employment Type: Full-Time

Work Mode: Work From Office

Working Days: 5 Days Working

Shift: Permanent Night Shift

CTC: ₹6 – ₹7 LPA + Performance Incentives

About the Role

We are looking for a dynamic, ambitious, and target-driven Assistant Manager – International Sales to join our growing team in Mumbai. The ideal candidate will have a strong sales mindset, excellent communication skills, and the ability to build lasting customer relationships while consistently achieving business targets.

This role offers an exciting opportunity to work in a fast-paced environment where performance is rewarded, growth is encouraged, and career advancement is driven by results.

Key ResponsibilitiesSales & Business Development

• Handle customer interactions, inquiries, and sales opportunities professionally.
• Drive sales conversions and consistently achieve assigned revenue targets.
• Identify customer requirements and recommend suitable products or services.
• Generate business through effective consultative selling techniques.
• Maximize revenue opportunities through upselling and cross-selling initiatives.

Customer Relationship Management

• Build and maintain strong relationships with prospective and existing customers.
• Ensure a seamless and positive customer experience throughout the sales cycle.
• Conduct regular follow-ups with leads and customers to drive conversions.
• Resolve customer concerns promptly and professionally.

Performance & Target Achievement

• Meet and exceed monthly, quarterly, and annual sales targets.
• Maintain a healthy sales pipeline and track conversion metrics.
• Monitor performance indicators and implement strategies for improvement.
• Stay updated on market trends and competitor activities.

Reporting & Documentation

• Maintain accurate records of customer interactions, sales activities, and follow-ups.
• Update CRM systems and sales trackers regularly.
• Prepare daily, weekly, and monthly sales performance reports.
• Ensure complete and accurate documentation of all sales transactions.

Team Collaboration

• Collaborate with internal departments to ensure smooth customer onboarding and support.
• Participate in team meetings, training programs, and sales strategy discussions.
• Contribute ideas and initiatives to improve sales performance and customer satisfaction.

Desired Candidate ProfileExperience

• Minimum 1–2 years of experience in International Sales, Business Development, Customer Acquisition, or a related field.
• Experience in BPO Sales, International Sales, Inside Sales, Lead Generation, or Customer Engagement will be an added advantage.
• Proven track record of achieving sales targets and business objectives.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong negotiation, persuasion, and closing skills.
• Customer-focused and target-oriented mindset.
• Strong interpersonal and relationship-management abilities.
• Ability to work effectively in a fast-paced and performance-driven environment.
• Good analytical and problem-solving skills.
• Proficiency in MS Office and CRM tools.

Educational Qualification

• Graduate in any discipline.

Shift Requirement

• Must be comfortable working in a complete Night Shift environment.
• Work From Office role based in Navi Mumbai.

Joining Requirement

• Immediate Joiners and candidates serving a short notice period will be preferred.

Key Performance Indicators (KPIs)

• Revenue Achievement
• Sales Conversion Rate
• Lead-to-Sale Ratio
• Customer Satisfaction Scores
• Follow-Up Effectiveness
• Productivity Metrics
• Target Achievement
• Customer Retention Metrics

Compensation & Benefits

• Annual CTC: ₹6 – ₹7 LPA
• Attractive Performance-Based Incentives
• Accidental Insurance Coverage
• Employee Rewards & Recognition Programs
• Learning & Development Opportunities
• Career Growth & Internal Advancement Opportunities
• Supportive and High-Performance Work Culture
• 5-Day Work Week

Contact Details: 8796033115 (Palak), 8796033116 (Rohit)

palak.agrahari@eclipticinsight.com