Account Manager/Client Relationship Manager-Adtech

Role & Responsibilities

What You'll Do

• Own and manage client relationships, acting as the primary point of contact across the account lifecycle.
• Understand client objectives, campaign needs, and media requirements, and translate them into clear internal briefs.
• Coordinate with campaign management and media buying teams to get work executed on time and to spec.
• Design account strategy and advise clients on media mix, channels, and campaign structure.
• Run reviews, share performance updates, and manage client expectations.
• Identify opportunities to grow and retain accounts.
• Keep communication sharp and proactive across both clients and internal teams.

Ideal Candidate

• Strong Account Management/Client relationship management/Customer success profile with B2B Adtech exposure
• Mandatory (Experience 1): Must have 4+ years of experience in Account management/Client relationship management with at least recent 3+ years in a B2B Adtech Product/Digital marketing agency
• Mandatory (Experience 2): Must have strong client / stakeholder management, able to understand client requirements, translate them into internal tasks, and get work done through campaign / media buying teams.
• Mandatory (Experience 3): Must understand media buying concepts — what to buy, how campaigns are structured, objectives, and channels — without executing campaigns or buying media themselves (strategist, not executor)
• Mandatory (Experience 4): Must be comfortable discussing campaign strategy and media mix at a strategic level with clients
• Mandatory (Experience 5): Must have a proven track record of building and nurturing long-term client relationships, ensuring retention and sustained account growth
• Mandatory (Communication): Need top-notch communication — must be very fluent in English (client-facing, English-speaking markets)
• Mandatory (Company): B2B Adtech Product companies/Digital marketing agencies managing B2B digital/tech product clients
• Mandatory (Stability): Minimum 2 years per role required. Short tenures are acceptable provided the candidate has demonstrated stability through longer tenures elsewhere in their career.

Skills: digital,communication,adtech,campaigns,media buying,b2b,digital marketing