Account Manager - Social Media

Job Opportunity: Account Manager (Social Media + Client Servicing)

Experience Required: 1+ years in the Digital Marketing Industry

Location: Marol, Andheri East

Instagram: https://www.instagram.com/digi_chefs/?hl=en

Linkedin: https://www.linkedin.com/company/digichefs/mycompany/

Website: https://digichefs.com/

Job Responsibilities

• Understand and address client needs, developing tailored solutions.
• Manage social media presence, campaigns, and client interactions.
• Handled multi-service projects including SEO, performance marketing,

website management, influencer marketing, etc.

• Collaborate with internal teams for project planning and execution.
• Monitor multiple projects, ensuring quality and meeting deadlines.
• Analyze data for actionable insights and prepare optimization reports.
• Facilitate positive client onboarding experiences and maintain relationships.
• Identify upselling opportunities for revenue growth and client retention.
• Stay updated on industry trends, best practices, and technologies.
• Lead team coordination and support for successful project outcomes.
• Develop long-term social media strategies and innovative campaign ideas.
• Conduct sentiment analysis, monitor market trends, and perform competitor analysis.
• Coordinate video production and maintain Online Reputation Management.
• Drive brand awareness and engagement across social media platforms.

Requirements

• Good communication skills, written and spoken.
• Ability to interact, communicate and present ideas.
• Professionalism regarding time and deadlines.