Account Manager

Company Description Slidtech Systems is a growing technology-driven organization focused on delivering reliable solutions and services to its clients. The company values strong customer relationships, operational excellence, and continuous improvement. Team members are encouraged to contribute ideas, collaborate across functions, and support long-term client success. Slidtech Systems offers opportunities to develop professionally while working on impactful projects. The company promotes an inclusive and respectful work environment for all employees.

Role Description The Account Manager role at Slidtech Systems is a full-time, on-site position based in Bijnor. The Account Manager will oversee client relationships, serve as the primary point of contact, and ensure that client needs are understood and addressed in a timely manner. Daily tasks include coordinating with internal teams to deliver solutions, preparing account plans, tracking deliverables, and monitoring client satisfaction. The role involves handling inquiries, resolving issues, identifying opportunities for account growth, and preparing reports and presentations for clients and leadership. The Account Manager will also support contract renewals, assist with proposals, and maintain accurate records of account activities in CRM or other systems.

Qualifications

• Strong client relationship management and customer service skills, with the ability to build trust and maintain long-term partnerships.
• Competence in communication, presentation, and negotiation, including clear verbal and written communication with diverse stakeholders.
• Solid organizational, time-management, and multitasking abilities to handle multiple accounts and priorities effectively.
• Analytical and problem-solving skills, including the ability to interpret data, identify trends, and propose practical solutions.
• Comfort with technology tools such as CRM systems, productivity software (e.g., Excel, PowerPoint), and basic reporting dashboards.
• Relevant experience in account management, sales support, or client-facing roles, preferably in a technology or services environment.
• Bachelor’s degree in Business, Management, Marketing, or a related field, or equivalent practical experience.
• Ability to work on-site in Bijnor, collaborate with cross-functional teams, and maintain a professional, inclusive approach to colleagues and clients.