Location - HSR layout
Language - English, Hindi,Kannada
Key Responsibilities
* Attend and manage inbound and outbound customer calls.
* Handle customer queries, complaints, and service requests effectively.
* Provide accurate information and support to customers.
* Maintain proper records of customer interactions and follow-ups.
* Coordinate with internal teams for issue resolution.
* Ensure customer satisfaction and timely response to all queries.
* Follow company operational processes and guidelines