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Tech Specialist|Bengaluru|8+Yrs

  • Tech Mahindra
  • India, B...
  • 8 - 16 Yrs

Job Description

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Job Responsibilities

  • Contribute to projects as a Subject Matter Expert (SME) in a specific technology or domain.
  • Stay updated on developments in the technology or domain.
  • Evaluate the impact of technology on existing systems.
  • Design systems and assess the effectiveness of technology resources.
  • Determine the practicality of system changes and modifications.
  • Oversee the optimization, validation, and approval of technology applications for customer products.
  • Understand all relevant customer technical requirements, processes, procedures, limitations, and constraints, as well as Tech Mahindra's technology, resources, capabilities, limitations, and constraints.

Roles and Responsibilities:

  • Work with the project team to identify and harness the technical resources and capabilities required to deliver production and quality metrics as defined by customers.
  • Lead the technical team through the project implementation phase.
  • Articulate and explain designs and constraints to stakeholders after understanding the customer perspective.
  • Ensure compliance with internal tools and standards.
  • Sensitize the team to assess how to provide greater value to the customer on an ongoing basis.
  • Determine methodology and processes for quality planning, define standards to use, document quality criteria and quality measurement processes, face audits, and monitor project processes.
  • Review project profitability and other agreed parameters, providing relevant status reports to management and customers.
  • Ensure regular meetings with the customer, including steering committee meetings.
  • Develop supporting documentation and materials, including demonstrations, presentations, and other tools to ensure solutions are easy to manage and repeatable.
  • Promote teamwork, motivate, coach, and develop team members to build functional skills and desired behaviors to deliver results.
  • Manage complex scenarios effectively, such as business risks, multiple vendor issues, and customer expectations without adversely impacting associates.
  • Provide technical and other guidance as required to the team and assess the performance of the associates.

Qualifications:

  • Expertise in a specific technology or domain relevant to the project.
  • Proven ability to evaluate technology impact on existing systems and design new systems.
  • Experience in overseeing the optimization, validation, and approval of technology applications.
  • Strong understanding of customer technical requirements, processes, procedures, and constraints.
  • Ability to identify and harness technical resources and capabilities for project success.
  • Excellent communication skills to articulate designs and constraints to stakeholders.
  • Experience in quality planning, defining standards, documenting quality criteria, and measuring quality processes.
  • Strong leadership skills to motivate and develop team members and manage complex scenarios.
  • Ability to provide technical guidance and assess team performance effectively.

Location

Bengaluru, Karnataka, India