Job Description
- Strong technical skills in configuring, managing, and troubleshooting Office 365 services.
- In-depth knowledge of SharePoint, including customization, administration, and development.
- Proficiency in Microsoft Teams, covering collaboration, communication, and customization aspects.
- Understanding of Exchange Online and associated email services.
- Familiarity with Power Apps, Power Automate, and Power BI within the Power Platform.
- Knowledge of security and compliance features within Office 365
- Computer Science Engineering qualification (B. E. or B. Tech or MTech) from a reputed university.
- Experience in working in Agile/Scrum teams and following Agile processes.
- Extensive experience and knowledge of the Office365 platform, especially SharePoint and MS Teams.
- Excellent communication skills, with the ability to convey technical concepts understandably.
- Proven track record in providing user support and coaching in a corporate environment.
- Strong problem-solving skills and a customer-centric approach.
- Ability to work collaboratively in a team and independently when required.
- Strong analytical and problem-solving skills to address complex issues and provide solutions.
- Creation of valuable content, such as blog posts, articles, tutorials, or videos related to Office 365
- Demonstrate a continuous learning mindset and stay updated with the latest Office 365 advancements.
- Contributions are recognized by the community, possibly through awards, nominations, or endorsements.
- Hold relevant Microsoft certifications related to Office 365
Job Responsibilities
- Coach and guide users in the effective utilization of the Office365 toolset.
- Assist in setting up and optimizing out-of-the-box solutions, with a strong emphasis on SharePoint and MS Teams.
- Provide prompt and efficient support to users for any issues related to the Office365 platform.
- Develop and deliver training materials and sessions to enhance user competency in Office365
- Act as a liaison between users and technical teams to ensure seamless communication and resolution of issues.
- Comprehensive understanding of Office 365 suite, including applications like SharePoint, Teams, Exchange, OneDrive, Power Platform, etc.
- Promote and advocate for best practices in implementing and using Office 365
- Build a network within the Office 365 community and collaborate with other professionals.
- Engaging with the Office 365 community, answering questions, and sharing insights.
Location
Remote, India