Additional Version Control
Cloud Technologies
- Experience with GCP, Azure, and AWS
System Administration
- Knowledge of UNIX/Linux and Windows administration
Customer Support
- Managing service requests for customers with timely updates via Customer Support Portal
Customer Service and Communication
- Excellent customer service and communication skills
Collaboration Tools
- Experience working with MS Teams channels
IT Service Management
- Using ServiceNow environment
DevSecOps Tools Administration
- Administrative experience with Jenkins, Nexus, and SonarQube
- Familiarity with DevSecOps processes
Version Control
- Proficient with Git and Git workflows
Scripting Skills
- Experience writing scripts with Bash, Perl, Python, PowerShell, or Ruby
Groovy Scripting and API Calls
- Experience with Groovy scripting (Jenkinsfile), JSON, REST, and curl for API calls
Containerization and Orchestration
- Working knowledge of Kubernetes
- Experience building and deploying Docker containers
Problem Solving and Analysis
- Strong analytical and problem-solving skills for troubleshooting and diagnosing issues independently.