Minimum Experience: 5+ years of experience in corporate travel management or a related field.
Proficiency in Galileo GDS for booking, managing reservations, and reporting.
Strong knowledge of travel industry trends, visa restrictions, and regulatory changes.
Excellent communication, organizational, and analytical skills.
Ability to work efficiently in a fast-paced, dynamic environment.
Bachelor’s degree in Business Administration, Hospitality, Travel Management, or a related field.
Certifications such as Certified Corporate Travel Executive (CCTE) or Certified Travel Associate (CTA) are preferred.
Experience with travel management software and other related tools.
Familiarity with industry standards and best practices for corporate travel.
Strong Team Manage, client management and relationship-building skills.
Strong knowledge of travel industry trends, visa restrictions, and regulatory changes.
Job Responsibilities
1. Travel Policy & Procedure Management:
Develop, implement, and enforce corporate travel policies and procedures to ensure consistency, compliance, and efficiency across the organization.
Continuously evaluate and improve travel policies to adapt to changing business needs or travel industry trends.
2. Budget & Cost Optimization:
Manage the corporate travel budget, track travel-related expenses, and optimize cost-saving opportunities without compromising quality.
Regularly analyze travel data to identify trends and areas for cost savings, ensuring alignment with budgetary targets.
3. Galileo GDS Utilization:
Use Galileo GDS to book travel, manage reservations, and generate reports, ensuring timely and accurate arrangements.
4. Industry Trends & Regulatory Compliance:
Stay updated on travel industry trends, regulatory changes, and updates on travel guidelines, including visa restrictions.
Ensure compliance with travel policies, SOPs, and legal or regulatory requirements for both domestic and international travel.
5. Employee Training & Policy Awareness:
Conduct training sessions for employees on travel policies, procedures, and best practices to ensure compliance and efficient use of travel resources.
Provide ongoing support to employees and ensure they understand the companys travel policies.
6. Team Leadership & Supervision:
Supervise and manage a team of travel coordinators and assistants to ensure high performance and smooth daily operations.
Provide leadership, guidance, and training to team members on travel-related tasks and best practices.
Conduct regular performance reviews, providing feedback and coaching to ensure the team is aligned with organizational goals.
Act as a point of escalation for complex travel issues or employee concerns, ensuring quick resolutions.
7. Client Engagement & Service Excellence:
Engage with internal clients to ensure their travel needs are met and that their experience aligns with company travel policies and procedures.
Provide personalized support to key managers and clients, addressing any specific requirements, and ensuring the highest levels of service.
Regularly check in with clients to gather feedback on their travel experiences and suggest improvements to the travel program.
Ensure the companys travel services and policies are customer-friendly while remaining cost-effective.
8. Data Analysis & Reporting:
Analyze travel data and expenses to identify trends and cost-saving opportunities.
Prepare reports for management, including insights on travel spending, vendor performance, and overall efficiency of the corporate travel program.
Use reports to drive continuous improvements in the travel management process and optimize travel-related expenditures.
Team Roaster Preparation
9. Client Communication & Satisfaction:
Maintain effective communication with clients to ensure their expectations are met regarding travel bookings, changes, and disruptions.
Actively listen to client feedback and make necessary adjustments to travel programs and processes to enhance satisfaction and service quality.
Ensure timely communication with clients regarding any changes in travel arrangements, including cancellations, delays, or policy updates.
Location
Pune, Maharashtra, India
About Company
GlobalEmployees is one of the leading onshore and offshore staffing and outsourcing services providers primarily catering to the US and European markets.
Global Employees offers a safe and secure staffing platform for ambitious global businesses who are looking to quickly scale up their dream team for their innovative projects. We extend placements across 145+ domains including IT, Finance, E-commerce, Engineering, and Marketing, to name a few. Top industry leaders trust us with their recruitme