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Corporate Travel Manager|Pune|3+Yrs

  • GlobalEmployees
  • India, P...
  • 3 - 8 Yrs

Job Description


  • Minimum Experience: 5+ years of experience in corporate travel management or a related field.
  • Proficiency in Galileo GDS for booking, managing reservations, and reporting.
  • Strong knowledge of travel industry trends, visa restrictions, and regulatory changes.
  • Excellent communication, organizational, and analytical skills.
  • Ability to work efficiently in a fast-paced, dynamic environment.
  • Bachelor’s degree in Business Administration, Hospitality, Travel Management, or a related field.
  • Certifications such as Certified Corporate Travel Executive (CCTE) or Certified Travel Associate (CTA) are preferred.
  • Experience with travel management software and other related tools.
  • Familiarity with industry standards and best practices for corporate travel.
  • Strong Team Manage, client management and relationship-building skills.
  • Strong knowledge of travel industry trends, visa restrictions, and regulatory changes.

Job Responsibilities

  • 1. Travel Policy & Procedure Management:
  • Develop, implement, and enforce corporate travel policies and procedures to ensure consistency, compliance, and efficiency across the organization.
  • Continuously evaluate and improve travel policies to adapt to changing business needs or travel industry trends.
  • 2. Budget & Cost Optimization:
  • Manage the corporate travel budget, track travel-related expenses, and optimize cost-saving opportunities without compromising quality.
  • Regularly analyze travel data to identify trends and areas for cost savings, ensuring alignment with budgetary targets.
  • 3. Galileo GDS Utilization:
  • Use Galileo GDS to book travel, manage reservations, and generate reports, ensuring timely and accurate arrangements.
  • 4. Industry Trends & Regulatory Compliance:
  • Stay updated on travel industry trends, regulatory changes, and updates on travel guidelines, including visa restrictions.
  • Ensure compliance with travel policies, SOPs, and legal or regulatory requirements for both domestic and international travel.
  • 5. Employee Training & Policy Awareness:
  • Conduct training sessions for employees on travel policies, procedures, and best practices to ensure compliance and efficient use of travel resources.
  • Provide ongoing support to employees and ensure they understand the companys travel policies.
  • 6. Team Leadership & Supervision:
  • Supervise and manage a team of travel coordinators and assistants to ensure high performance and smooth daily operations.
  • Provide leadership, guidance, and training to team members on travel-related tasks and best practices.
  • Conduct regular performance reviews, providing feedback and coaching to ensure the team is aligned with organizational goals.
  • Act as a point of escalation for complex travel issues or employee concerns, ensuring quick resolutions.
  • 7. Client Engagement & Service Excellence:
  • Engage with internal clients to ensure their travel needs are met and that their experience aligns with company travel policies and procedures.
  • Provide personalized support to key managers and clients, addressing any specific requirements, and ensuring the highest levels of service.
  • Regularly check in with clients to gather feedback on their travel experiences and suggest improvements to the travel program.
  • Ensure the companys travel services and policies are customer-friendly while remaining cost-effective.
  • 8. Data Analysis & Reporting:
  • Analyze travel data and expenses to identify trends and cost-saving opportunities.
  • Prepare reports for management, including insights on travel spending, vendor performance, and overall efficiency of the corporate travel program.
  • Use reports to drive continuous improvements in the travel management process and optimize travel-related expenditures.
  • Team Roaster Preparation
  • 9. Client Communication & Satisfaction:
  • Maintain effective communication with clients to ensure their expectations are met regarding travel bookings, changes, and disruptions.
  • Actively listen to client feedback and make necessary adjustments to travel programs and processes to enhance satisfaction and service quality.
  • Ensure timely communication with clients regarding any changes in travel arrangements, including cancellations, delays, or policy updates.

Location

Pune, Maharashtra, India