Job Description
- As an SRE at Rakuten Symphony, you will play a pivotal role in ensuring the stability, scalability, and reliability of Symcloud production deployments.
- Your responsibilities will include supporting the Symcloud Kubernetes platform and Symcloud orchestration products, and ensuring the overall high availability of the platform.
- Require a minimum of 3 years of hands-on experience in overseeing and managing Kubernetes clusters.
- Minimum of 4 years of expertise in Linux networking and administration, with proficiency in Red Hat, Rocky, or CentOS environments
- Require a minimum of 3 years of experience in providing platform support, demonstrating proficiency in maintaining and troubleshooting platform-related issues.
- Minimum 3 years of experience in shell scripting or Python, showcasing proficiency in scripting languages to automate tasks and enhance operational efficiency.
- Desirable skillsets include CKA Certification, expertise in Docker, proficiency in Ansible, experience with virtualization technologies (KVM), familiarity with storage technologies (e.g., NFS, block storage, SAN, hyper-converged storage), expertise in solution architecture, experience in observability tools such as Grafana, Prometheus & ELK and a working knowledge of managed Kubernetes or private cloud deployments.
Job Responsibilities
- Implement & Ensuring platform capabilities and containerization plan using Symcloud Kubernetes platform, Docker & service mesh
- Proactively identify and address issues to meet service level agreements (SLA), ensuring the continuous reliability and performance of the system
- Collaborate closely with the engineering team to troubleshoot and resolve issues, leveraging strong problem-solving skills and technical expertise.
- Develop comprehensive runbooks to streamline and document operational procedures, ensuring effective and standardized processes for the team
- Serve as member of platform team to closely work with application teams to ensure
- Act as a key member of the platform team, collaborating closely with application teams to ensure uptime, seamless integration and optimal performance of the overall system.
- Optimize Symcloud platform infrastructure for high availability and scalability.
- Create tools using shell scripting or Python to empower L2 Engineers, enhancing efficiency and streamlining processes within the team.
- Collaborate within a global team spanning Japan, Europe, and North America, operating on a shift basis to ensure around-the-clock support and seamless coordination across different time zones.
Location
Bengaluru, Karnataka, India