Call Centre Executive | Noida | 1+ Yrs

Skills Required:

• Strong communication and interpersonal skills
• Customer service and problem-solving abilities
• Proficiency in CRM software and Microsoft Excel
• Time management and multitasking skills
• Attention to detail and organizational skills
• Ability to coordinate with multiple departments
• Basic knowledge of hospital procedures (preferred)
• Ability to work under pressure and handle inquiries efficiently

• Handle customer inquiries and provide appropriate solutions.
• Schedule appointments and assist with hospital procedure queries.
• Maintain and manage appointment schedules while coordinating with various departments.
• Update and manage CRM and Excel sheets for accurate record-keeping.