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Call Centre Executive | Noida | 1+ Yrs

  • Olibr Resourcing Pvt Ltd
  • India, N...
  • 0 - 3 Yrs
  • 2.60 - 3.60 LPA

Job Description

Skills Required:

  • Strong communication and interpersonal skills
  • Customer service and problem-solving abilities
  • Proficiency in CRM software and Microsoft Excel
  • Time management and multitasking skills
  • Attention to detail and organizational skills
  • Ability to coordinate with multiple departments
  • Basic knowledge of hospital procedures (preferred)
  • Ability to work under pressure and handle inquiries efficiently

Job Responsibilities

  • Handle customer inquiries and provide appropriate solutions.
  • Schedule appointments and assist with hospital procedure queries.
  • Maintain and manage appointment schedules while coordinating with various departments.
  • Update and manage CRM and Excel sheets for accurate record-keeping.

Location

Noida, Uttar Pradesh, India