Job Description
- Detailed understanding of application flows and dependent systems
- Proactive monitoring of application and server health including availability, performance and capacity constraints to mitigate potential incidents before they impact the users
- Provide primary operational support or multiple large, distributed software applications
- Provide primary test data management support for multiple large, distributed software applications
- Partner with several technology partners to troubleshoot and drive problem resolution utilising the available tools
- Effectively lead RCA and escalate as part of incident management process.
- Debug programs in Go to troubleshoot any ongoing issue.
Job Responsibilities
- Good communication, collaboration and partnering skills with other peer teams across different location
- Self-motivated with a strong sense of urgency and dedication to deadlines
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Direct application monitoring and work towards implementing automated monitoring scripts
- Strong technical troubleshooting and analytical skills with the ability to resolve application issues in a preproduction environment
- Ability to troubleshoot (structured and OO) with one or more high level languages, such as Python, Java, Golang
- Experience with debugging techniques for root cause analysis of issues.
- Experience with identifying application/infrastructure risks and mitigation strategy and the ability to work with a team to ensure risks are mitigated.
- Experience with infrastructure as code, with Kubernetes and Kubernetes satellite technologies
- Experience with monitoring large scale distributed systems with Splunk, Prometheus and Grafana, or similar log analysis and querying tools - writing queries, building dashboards, configuring alerts, and reports is a plus
- Analytical knowledge and exposure on troubleshooting and root cause identification using analyzer tools like Splunk, ELK, Dynatrace etc
- Experience with using command line tools
- Experience with CI as code in a GitHub environment
- Experience with containerization
- Exposure to databases such as Cassandra, Postgres, Redis etc. and messaging queues like Solace, Kafka, etc
- Experience with System/Functional/Performance Testing
Location
Bengaluru, Karnataka, India