Qualifications and Skills
*1-3 years of experience in international voice process
*Excellent communication skills in English
*Strong customer service and problem-solving skills
*Ability to work in a fast-paced environment
*Good organizational and time management skills
*Knowledge of CRM software and proficiency in MS Office
*Familiarity with international business practices and cultures
Roles and Responsibilities
*Handle international voice process operations
*Communicate effectively with international clients over the phone
*Provide exceptional customer service and resolve queries
*Maintain accurate records of conversations and transactions
*Collaborate with team members to meet targets and goals
*Convert query calls into a sales call