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Customer Service Executive

  • TechFun consultant
  • Remote
  • 0 - 1 Yrs
  • 33.12 - 43.20 Monthly

Company Overview


Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Join us on this thrilling journey towards financial success!


Job Overview


Full-Time Customer Service Role for Fresher with less than 1 year of experience in Gurgaon


Job Description


Fluent / Excellent Communication Skills

International Process

Graduation Mandatory

Freshers / Experience

Voice Process

5 Days Working

Rotational Shifts

Salary - 23K To 30K CTC

Location - Gurugram


Qualifications and Skills


Communication Skills

Problem-Solving

Empathy

Patience

Adaptability

Active Listening

Time Management

Conflict Resolution


Roles and Responsibilities


Provide exceptional customer service to clients via phone, email, and chat

Assist customers with account-related inquiries and issue resolution

Handle customer complaints and provide appropriate solutions

Ensure customer satisfaction by building rapport and understanding their needs

Maintain accurate records of customer interactions and transactions