Company Overview
Realty Smartz is the fastest-growing online real estate platform dedicated to providing innovative solutions for customers, partners, property seekers, and investors in the dynamic real estate industry. With a leadership team well-versed in the real estate landscape, we focus on delivering value-driven services with the motto 'Committed To Deliver Excellence'. Realty Smartz Pvt Ltd has 51-200 employees and is based in Gurugram, Haryana, specializing in Real Estate.
Job Overview
Customer Care Executive at Realty Smartz Pvt Ltd, offering path-breaking innovations in the real estate industry. Full-Time role based in Gurgaon for Fresher with less than 1 year of experience.
Qualifications and Skills
- Excellent communication skills
- Empathy
- Problem-solving
- Patience
- Active listening
- Conflict resolution
- Time management
- Adaptability
Roles and Responsibilities
- Respond to customer inquiries via phone, email, and online chat
- Resolve customer complaints and ensure customer satisfaction
- Provide information about products and services
- Manage customer accounts and maintain records
- Collaborate with internal teams to address customer needs