Roles & Responsibilities
Credit Controller responsibilities and duties
- Payment collection from customers as per the bills submitted and tracking of pending payment.
- Submitting Bill for Payment process.
- Continuous follow ups via Mail, Phone & Visit. (Proficient in spoken and written English)
- Maintaining data of all the transactions with respect to payment collection in Excel.
- Submission of Monthly /Quarterly / Half yearly invoices to customers through email and physical visits & keeping track of the same all the time.
- Receivables account monitoring and reconciliation on monthly basis
- Preparing reports. (Sound Knowledge of Microsoft excel)
- Need to achieve the monthly collection target of his/her customers.
- Giving reminder calls to customers for collecting the payment if the customer is not clearing the payment during the reconcile visit
- Giving reminder calls on fixed payment dates / days during the week when customer agrees to make payment on that particular date
- Making personal visits where customer is not agreeing for releasing the payment on the due-dates or agreed payment dates
- Updating the follow up tracker on a daily/monthly basis. Ensuring that a ready cheque is collected from customers on time