Designation: Assistant cluster sales manager/ Cluster sales manager
Salary: Upto INR 60,000
Education and Experience:
- Graduate.
- Minimum 3-6 years of sales experience in hotels in Bangalore.
Responsibilities:
- Build relationships, network & maintain regular contacts with corporate and key individual customers, bookers, decision makers and hoteliers to generate Sales Opportunities
- Build an accurate and effective database of current and potential guests/accounts in order to orient targeted sales efforts in accordance with the S&M plan.
- Identify key customer needs & secure feedback through sales calls & meetings and take actionable steps in coordination with support of respective functions.
- Assist in developing and implementing sales plan to increase sales, customer retention etc.
- Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
- Produce daily/weekly/monthly/quarterly MIS as needed.
- Implement effective filing and lead tracking systems within the sales department in order to minimize response times and maximize conversion.
- Use Knowledge of Market Trends and Target Customer Information to Maximize Revenue
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.