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Telecaller

  • Job Gauge
  • Remote
  • 1 - 3 Yrs
  • 11.52 - 36.00 Monthly


Job Overview


We are hiring a Telecaller to join our dynamic team. As a Telecaller, you will be responsible for making outbound calls to potential clients and maintaining a strong customer database. This is a full-time position with a junior level requirement of 1 to 3 years of experience. The job location is Malad, Maharashtra, India.


Qualifications and Skills


  • 1-3 years of experience as a Telecaller or in a similar role
  • Excellent communication and interpersonal skills
  • Strong persuasion and negotiation abilities
  • Good knowledge of telemarketing techniques
  • Ability to work independently and in a team
  • Proficient in MS Office and CRM software
  • Positive attitude and a strong desire to achieve targets
  • Ability to handle customer complaints and resolve issues effectively
  • Familiarity with the recruitment industry is a plus


Roles and Responsibilities


  • Make outbound calls to potential clients and persuade them to use our services
  • Maintain a strong customer database and update it regularly
  • Provide information about our services and answer any queries potential clients may have
  • Follow up on leads and convert them into sales opportunities
  • Achieve monthly targets and contribute to the overall team goals
  • Handle customer complaints and resolve issues in a professional and timely manner
  • Collaborate with the sales team to identify new business opportunities
  • Stay updated with industry trends and competitors' activities