Team Lead (BPO / KPO / Finance / Non IT)

Job Description:

We are looking for Team Leader(From Non IT Background) for our QA Team , One who is from Non IT Background but is capable enough to handle a team of 5 - 8 Members. One should be responsible enough to be supportive to the team & will be cooperating with the management as per the project delivery requirement.

Roles & responsibilities:

• Assign various tasks to the engineers as per strength of individual.
• Setting up goals and objectives for QA managers
• Motivating team and taking informative quick decisions.
• Finding and arranging behavioral , functional, non-functional training needs for the team
• Coordinate activities which enforce quality improvements
• Resolving conflicts among team members.
• Maintaining cordial relationships between cross functional teams like development, configuration management, program management, product managers etc.
• Negotiating with upper management with influential skills to buy in the ideas.
• Ensure that the highly motivated environment is creating in the team.
• Ensure that Rewards are given for each achievement in the team.