We are looking for a Relationship Executive to serve as our guests first point of contact and manage all aspects of their accommodation.
Responsibilities includes managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Manage online and phone reservations
Inform customers about payment methods and collect the payments
Respond to clients complaints in a timely and professional manner
Liaise with the property owners and care takers
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements and skills
Work experience as a reservation executive in a hotel or OTA environment is a plus
Experience with hotel reservations software, Channel manager preferred
Understanding of how travel planning websites operate, like Booking and TGo-mmt
Excellent communication and organizational skills
Degree in hotel management is a plus
Job Type: Full-time
Salary: 18,000.00 - 22,000.00 per month
Benefits:
Schedule:
Day shift
Ability to commute/relocate:
Application Question(s):
What PMS software have you worked on?
Education:
Bachelor's (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Local Languages
Work Location: In person
Job Types: Full-time, Permanent
Salary: 17,000.00 - 22,000.00 per month
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Experience:
total work: 2 years (Preferred)
Ability to Commute:
Bangalore, Karnataka (Required)
Ability to Relocate:
Bangalore, Karnataka: Relocate before starting work (Required)
Work Location: In person