- Job description
- Roles and Responsibilities
- We are seeking a highly motivated and experienced dynamic team in Tamil Nadu .The ideal candidate will have a deep understanding of Global Distribution System (GDS) and Minimum Experience of 1 to more years of experience working in a contact center environment.
- Immediate joiners will be preferred.
- Responsibilities:
- Primary Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
- Education and Essential Experience:
- 12th Pass / Under graduate /Graduate or Diploma certified can Apply
- Skill set-Ticketing experience or Ticketing experience under the airlines is must (Minimum of 1 year/ Under GDS we can look for the following ticketing software tools - 1 year to more Years of GDS working Experience in a contact center environment will work
- Strong knowledge of Global Distribution System (GDS)
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to work independently and in a team environment
- Travel Back Ground-Certificate/Previous travel background
- Analytical skills
- Basic Computer Knowledge
- GDS- Amadeus-Apollo-Pegasus-Sabre-Worlds pan-Galileo- knowledge preferred
- Basic Travel Terminology
- Ticketing/Itinerary Reading
- Willing to work in a contact center environment with shift starts from 9am shift end 11pm (Any 9 hours shift )
- Saturday and Sunday Fixed off
- Key Enablers:
- Work From Office
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
- Salary Upto 6LPA
- Work from Office -chennai location Virtual Rounds
- Starts share your relevant resume
- Thanks
CONTACT @ 8512806883
sana.searchinternational@gmail.com
NO HIDDEN CHARGES