Customer Relationship Management Manager

Job Title-  Customer Relationship Manager

Job Location-    Thane

No.of  Positions-     1

Company Overview

Disha Skill Training Services, established in 1993, is an HR - consultancy specialising in Recruitment and Soft Skills  training. Our mission is to enhance the performance of individuals and organisations by providing well-trained and competent candidates. With a team of dedicated professionals, we strive to deliver the best solutions to our clients.

This Position is for our Clients  is a premier -real estate  company they are specialisation  for extensive range of projects whether  commercial or residential and has created a resounding  impact on their surroundings.

Job Overview:-

We are looking for a Smart & Experienced Candidate as CRM Executive

Roles and Responsibilities:-

Knowledge of Project APF (Approved Project Financial) with the Bank.

Coordinating with customers for their sales documentation & loan process.

Preparation of draft agreement.

Planning & Coordination Agreement for Sale Registration process.

Taking care of the registration schedule.

Coordination with clients for Stamp Duty Payments.

Taking follow up from Client & Banker regarding Bank loan & Registration

Process.

Handling customer grievances - Related to payment issues, Loan process

issues, customization in unit issues, possession & clearance formality

issues.

Coordinating with the team for due & pending instalments, collection

Updating, processing, & Filling of all documents.

Provide project information & construction updates to customers as per

request.

Handling over the Possession & Kits.

Understands Parking Plans & is able to allocate parking slots across the

customer base.

All Project Agreement Preparation, Execution of Agreement, Arrangement

of Registration.

Completion Demand Letter, Reminder Letter, Interest letter to be

generated / prepared - Settlement the interest issue with the approval of

management.

Qualification  : Any Graduate 

Skills:-

Client Relationship Management, Client Coordination,

CRM Management, Payment Follow Up, Escalation Management, 

Customer Satisfaction, CRM Strategy

Experience:-

1 - 3 years

Salary/CTC Range -  4.2L PA

Weekly Off.- Sunday

Gender Preference:-  Male / Female

Contact - HR Aditi

M- 8623081675

jobs@dishaservices.org